Exchanges / Returns Policy

Satisfaction Guarantee

Guest satisfaction is our top priority. We want you to be 100% happy with all your purchases from us. All claims for damage or shortages must be reported within 10 days of date of receipt. No returns without return authorization. We take great pride in our reputation for quality and excellent value. If for any reason you are dissatisfied with a purchase, have a damage claim or shortage, report it within 10 days of date of receipt. No returns without return authorization.

Merchandise must be in original condition, with all original packaging.
To Return an Item to us, send via U.S. Postal to:

Aqualumin
P.0. Box 2078
Parker, CO 80134

Pack your merchandise securely. Include your packing slip with a note telling us the reason for the return. Send the package via a traceable shipping method. If sending by another carrier send to:

Aqualumin
7883 S. Espana Way.,
Centennial, CO 80016

Exchanges

If you are exchanging merchandise, you are responsible for the cost of shipping.

Returns

If you are returning merchandise for a refund, you are responsible for the cost of returning it to us. Unfortunately, we cannot reimburse you for the original shipping charges.

Incorrect Orders

If we have inadvertently sent you incorrect merchandise, we apologize. You will be reimbursed for the cost of returning the package to us, and you will not be charged for the shipping costs of replacement merchandise.

E-mail: steve@geolumin.com